Smacient connects your Amazon Seller Central account to Claude, read-only. Ask about sales, traffic, conversion, returns, fees, listings, Buy Box and inventory, and get clear answers in seconds.
Three steps from zero to live seller data in Claude.
Approve Smacient from Amazon Seller Central. It takes about a minute and never changes anything in your account.
Your seller account is linked to your Smacient login. Create a free account if you haven't yet - no credit card needed.
Add Smacient to Claude and ask questions like "How did my sales do this month?" Claude fetches the answer from your account and explains it.
Already a Smacient user? Open your dashboard and click Connect Amazon Seller Central.
Read-only access to your seller data, across two areas.
Sales, traffic, orders, returns and profitability - at the store level and per product.
Store-level sales, units, sessions, conversion, Buy Box percentage, average price, refunds and refund rate - for any period, with daily or monthly trends and comparison to the previous period.
Per-product results by parent, variant or SKU: sales, units, sessions, conversion and Buy Box, with titles and Best Sellers Rank. Find top and bottom performers or check specific products.
Real-time orders for today or recent days: order count, revenue, units, average order value, status mix, fulfilment channel mix, cancellation rate, and the most recent orders.
Refunded units and amounts per SKU, refund rate per product, and the most common return reasons.
Product sales, shipping charges, promotions, Amazon fees by type (referral, closing etc.), refunds, taxes withheld and net proceeds - store-level and per SKU.
Search queries that lead shoppers to your products: impressions, clicks, add-to-carts and purchases, and your share of each, per product. Brand Registry sellers only.
Listings, pricing, inventory and account health - the operational layer.
How many listings are buyable or not buyable, listings with errors or warnings, the most common issue types, and listings missing a main image.
Whether you hold the Buy Box per product, your price versus the Buy Box price and lowest offer, the price gap, and competing offer count.
Stock per SKU for self-fulfilled and FBA items, out-of-stock and low-stock items, inbound FBA quantities, and days of cover based on recent sales.
Your account health metrics as reported in Seller Central - order defect rate, late shipment rate and cancellation rate - with items that need attention highlighted.
If you also connect Google Analytics, Search Console, or Meta Ads to Smacient, Claude can combine them in one conversation - for example, comparing your marketplace traffic trend with your website traffic, or your product demand with keyword search volume.
Ask in plain English. Here are some examples.
Smacient is read-only and designed to share as little as possible.
Smacient only reads data. It never changes prices, listings, inventory or orders, even though some Amazon permission names mention "manage".
Smacient does not request or access buyer names, addresses, phone numbers or emails. Order information is limited to order IDs, dates, status, totals and item counts.
Smacient summarises data on our server and sends Claude only the numbers needed to answer your question - not your full reports.
Live data such as listings, prices and stock is cached up to 30 minutes. Recent sales: a few hours. Older, finalised periods: up to 7 days. Nothing is kept for more than 30 days.
Disconnect any time from Manage Your Apps in Seller Central. When access is revoked, Smacient deletes your cached seller data immediately.
Your data is never shared with other Smacient users or used to benchmark other sellers. Your credentials are stored securely and used only to answer your own questions.
| Amazon permission (role) | Why Smacient needs it |
|---|---|
| Selling Partner Insights | Sales and traffic reports, account health |
| Inventory and Order Tracking | Orders, returns |
| Finance and Accounting | Fees, refunds and net proceeds |
| Product Listing | Listing health, product titles, Best Sellers Rank, self-fulfilled stock levels |
| Pricing | Buy Box status and competing offers |
| Amazon Fulfillment | FBA inventory and inbound shipments |
| Brand Analytics | Search query performance (Brand Registry sellers only) |
Free. You need a Smacient account and Claude.
The Amazon seller analytics features are free to use.
Currently available for sellers on Amazon.in (India). More marketplaces coming soon.
Yes. The seller analytics features are free.
No. Smacient is read-only. It never edits prices, listings, inventory or orders.
No. Smacient does not request access to buyer names, addresses or contact details.
That wording is Amazon's standard description of each permission role. Smacient only ever uses the read operations within those roles.
Some data depends on how you sell. FBA inventory only applies if you use Fulfilment by Amazon, and search query performance requires Amazon Brand Registry. Smacient tells you clearly when a feature doesn't apply to your account.
Orders, listings, prices and stock are near real-time. Sales and traffic reports from Amazon typically lag by about 48 hours, so the most recent day may be incomplete.
Yes. Agencies can connect multiple seller accounts to one Smacient account and ask Claude about each one by name.
Go to Manage Your Apps in Seller Central and remove Smacient. Your cached data is deleted when access is revoked.
Yes. Smacient works inside Claude. Add Smacient as a connector in Claude, sign in with your Smacient account, and start asking questions.
Read-only · No customer personal data · Disconnect any time
