Refunds & Returns Policy

Thank you for choosing Smacient for your service needs. We’re dedicated to providing you with top-notch services tailored to your requirements. Below is our return and refund policy specific to services offered on https://smacient.com:

Cancellation and Refunds

We offer refunds in the following cases:

1. Service Issues: If you encounter any problems with the service provided by Smacient, and we are unable to resolve them to your satisfaction, you may be eligible for a refund. Please contact us immediately to report any issues.
2. Tool Malfunction: If there is a malfunction or technical issue with the tools provided as part of the service, and it significantly impacts your ability to use the service as intended, you may be entitled to a refund.

Refund Process: Refunds will be processed back to the original payment method within 5-7 business days upon approval of the cancellation request. Please note that it may take additional time for the refund to reflect in your account, depending on your financial institution’s processing time.

Service Quality Concerns

1. Service Dissatisfaction: If you’re unsatisfied with the quality of our service, please reach out to us promptly. We’re committed to addressing your concerns and ensuring your satisfaction.
2. Resolution Options: Depending on the nature of the issue, we may offer solutions such as service adjustments, credits for future services, or partial refunds.

Contact Us

For any questions or to initiate a cancellation or refund request, please contact our dedicated customer support team at [email protected]. We’re here to assist you and ensure your experience with Smacient is exceptional.